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We appreciate your interest in Dragon Tiger, an independent source for comprehensive online gambling reviews and insights. We welcome feedback from readers, partners, and anyone with questions about our content.

Please review the sections below to direct your inquiry appropriately. This helps us provide the most efficient and helpful response possible. We maintain high standards of accuracy and relevance in all our reviews and articles, and your input is valuable in achieving this goal.

Who We Are (Independent Review Site)

Dragon Tiger is an independent affiliate and review website dedicated to evaluating and comparing online gambling brands. We are NOT an online casino, sportsbook operator, or any form of gambling provider. We do not host games, process transactions, or manage player accounts. Our mission is to provide unbiased, detailed reviews and guides to help players make informed decisions about where to play.

Our team comprises experienced industry professionals who research and test various online casinos and sportsbooks. We present our findings in an honest and transparent manner. We do not hold any player funds, nor do we have access to any player account information from the operators we review.

What We Can Help With

As an independent review site, Dragon Tiger focuses on providing accurate information and insights. We can assist with the following types of inquiries:

  • Feedback on our reviews and content: If you have suggestions, corrections, or believe there's an error in any of our published reviews or articles, please let us know.
  • Suggestions for new content: If there's a specific online casino, game, or topic you'd like us to cover, we're open to suggestions.
  • Partnership and advertising inquiries: For potential collaborations, advertising opportunities, or business development discussions, please reach out.
  • General questions about online gambling: While we cannot offer personal gambling advice, we can clarify general concepts or information presented on our site.

What We Cannot Help With

Dragon Tiger cannot assist with any issues related to your personal casino or sportsbook accounts. We are not the operator and therefore have no access to your account details, transaction history, or gameplay records. This includes, but is not limited to, the following:

  • Account verification (KYC) issues.
  • Deposit or withdrawal problems.
  • Bonus disputes or inquiries about bonus terms.
  • Game malfunctions or fairness complaints.
  • Locked, suspended, or closed accounts.
  • Self-exclusion requests or gambling limits.
  • Any form of direct customer support for an online casino or sportsbook.

For any of these matters, you must contact the customer support team of the specific online casino or sportsbook where you hold an account. They are the only entity that can access and manage your player information.

Account, Deposit and Withdrawal Issues

Dragon Tiger is not the operator of any online casino or sportsbook. We do not process payments, hold funds, or manage player accounts. Therefore, we cannot assist with any inquiries pertaining to your personal account, deposits, withdrawals, bonus claims, or any other financial transactions you have with an online gambling brand.

If you are experiencing issues with your account, such as difficulties verifying your identity, problems with making a deposit or withdrawing winnings, or questions about a bonus you've claimed, you must contact the customer support team of the specific casino or sportsbook directly. Most reputable operators offer multiple contact methods, including live chat, email, and sometimes telephone support, which can be found on their respective websites. They are legally obligated and best equipped to handle your account-specific concerns.

For all legal inquiries concerning Dragon Tiger, including compliance, regulatory matters, or contractual agreements, please direct your correspondence to our dedicated legal department. We take our legal obligations seriously and aim to address all legitimate legal concerns promptly and appropriately.

Please send all legal communications to: [email protected]

We request that you provide sufficient detail in your initial communication to allow us to understand the nature of your inquiry fully. This will help us in providing an accurate and timely response.

Dragon Tiger respects the intellectual property rights of others and expects our users and partners to do the same. If you believe that any content published on our website infringes upon your copyright or the copyright of a party you are authorized to represent, please notify us immediately.

In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable intellectual property laws, please provide us with a detailed notice that includes the following information:

  • A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
  • Your contact information, including your address, telephone number, and email address.
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please send all DMCA and copyright takedown notices to: [email protected]

We will review all valid notices and take appropriate action in compliance with applicable laws.

Responsible Gambling Resources

Dragon Tiger is committed to promoting responsible gambling. While we are not a gambling operator, we strongly advocate for safe and responsible play. We understand that gambling can be addictive for some individuals, and we believe it is our responsibility to provide access to resources that can help.

If you or someone you know is struggling with gambling, please seek help from professional organizations. Many reputable organizations offer confidential support and guidance. You can find links to various responsible gambling initiatives and support groups on our dedicated responsible gambling page. These resources offer tools for self-exclusion, advice on managing gambling habits, and direct support lines.

Remember, gambling should always be for entertainment purposes, and you should never bet more than you can afford to lose. If you feel your gambling is becoming a problem, please reach out for help.

Response Times

Dragon Tiger responds to all legitimate inquiries as quickly as possible. Our typical response time for general feedback and content-related questions is within 2-3 business days. For partnership inquiries, legal matters, and DMCA notices, we aim to provide a response within 5 business days, though complex issues may require more time.

Please note that inquiries sent over weekends or public holidays will be addressed on the next business day. We appreciate your patience and understanding as we work to provide thoughtful and comprehensive responses to everyone who contacts us.

James Wilson
James WilsonExpert Reviewer

Professional gambling-industry analyst with over 8 years of experience across online casinos, sports betting, slots and poker. Specialises in bonus terms, payout speed, fairness audits and player-protection regulations.